Privacy Policy

Privacy Policy - Effective Date: April 25, 2018
Etter knows that you care how information about you is used and shared. This Policy explains what information will be collected by Etter when accessing the Site, how the information will be used and how it is possible to control the collection, correction and / or cancellation of information. We will not use or share your information with anyone except as described in this Policy. This policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Site is limited to the purposes set out in this Notice and in our Terms of Service for customers.
1. Information collected

(a) Our site: we may collect personally identifiable information about you, such as your full name, email address, telephone number, company name, country location or the like. You can provide us with your personal information in various ways on the Site, including:

When you sign up for our e-newsletter

When you contact us via the "contact" form

When requesting a quote

When you send us an email or contact us by phone

Downloading documents and files

(b) Cookies and tracking technologies: technologies such as cookies, beacons, tags and scripts are used by Etter and our service providers (such as marketing and analysis). These technologies can be used to analyze trends, administer the Site, track user movements on the Site and collect demographic information on our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregate basis. We use cookies to remember user settings, as well as for authentication and analysis. Users can control the use of cookies at the individual browser level. If you refuse cookies, you can still use our site, but the possibility of using some features or areas of our site may be limited.

2. How we use your information.

We use the information we collect to operate and maintain our site, send you marketing communications (where a user has given their explicit permission), answer your questions and concerns and help our service providers improve their online offers.

(a) Operations: we use the information to operate, maintain, improve and provide all the functionality of the Service, provide the services and information requested, respond to comments and questions and provide support to users of the Service.

(b) Improvements: we use the information to understand and analyze the trends and preferences of use of users of our site, to improve the Service and develop new products, services, features and functionality. If this purpose requires Etter to process user data, the data will only be used anonymously or in aggregate form.

(c) Communications: we may use a user's email address or other information to contact that user (I) for administrative purposes such as customer service, for the infringement of intellectual property, the right of privacy violations or (II) with product updates, services and / or news that we provide / publish. You have the option to unsubscribe / renounce receiving promotional communications at any time through an automated online unsubscription service, as indicated in the footer of the marketing messages sent and all electronic communications. We do not rent or exchange email lists with other organizations and companies.

(d) Cookies and tracking technologies: we automatically use the information collected and other information collected on the Site through cookies and similar technologies for: (I) customize our Service, such as remembering a user's information so that the user does not have to enter it during a visit or subsequent visits; (II) provide personalized content and information; (III) monitor and analyze the effectiveness of the Site and third party marketing activities; (IV) monitor aggregate site usage metrics such as the total number of visitors and page views; is (V) trace the entries, registrations and the status of any promotions or other activities on the Site.

(e) Analytics: uses Google Analytics to measure and evaluate access and traffic on the Site and create user browsing reports for our site administrators. Google operates independently of us and has its own privacy policy, which we highly recommend looking at. Google can use the information collected through Google Analytics to evaluate user activity on our site.

We take measures to protect the technical information collected from our use of Google Analytics. The collected data will be used only on the basis of knowledge needs to solve technical problems, administer the Site and identify visitors' preferences; but in this case, the data will be in unidentifiable form. We do not use any of this information to identify visitors or users.

3. Come condividiamo le tue informazioni

(a) Personally Identifiable Information: Etter does not sell or sell personally identifiable information to others. We may store personal information in places beyond Etter's direct control (for example, on servers or databases co-located with hosting providers). Any personally identifiable information you decide to make publicly available on our website, such as posting comments on our blog page, will be available to others. If you remove the information made public on our website, copies may remain visible on the cached and archived pages of our website or if other users have copied or saved that information.

(b) Non-personally identifiable information: we may share non-personally identifiable information (such as anonymous usage data, referral / exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the pattern of use for the Etter website. Non-personally identifiable information can be stored indefinitely.

(c) Instances where we are obliged to share your information: Etter will disclose your information where required by law, if subject to citation or other legal process or if we reasonably believe that such action is necessary to (I) comply with the law and reasonable law enforcement requests; (II) to enforce our Terms of Service or to protect the security or integrity of our Service; and / or (III) exercise or protect the rights, property or personal safety of Etter, our users or others.

(d) What happens in the event of a change of control: We can buy or sell / sell / transfer the company (including company shares) or any combination of its products, services, activities and / or commercial activities. Your information such as customer names and email addresses and other user information relating to the Site may be among the items sold or otherwise transferred to these types of transactions. We may also sell, assign or otherwise transfer such information in the course of company disposals, mergers, acquisitions, bankruptcies, windings up, reorganizations, liquidations, similar transactions or proceedings involving all or part of the company. You will receive an e-mail notification and / or an important notice on our site of any change of ownership or use of your personal information, as well as any choices you may have regarding your personal information.

4. Archiving and processing
The information collected through the Site may be stored and processed in Europe, the United States or in any other country where Etter or its subsidiaries, affiliates or service providers maintain the facilities. Etter may transfer the information we collect about you, including personal information, to affiliated entities or other third parties across the border and from your country or jurisdiction to other countries or jurisdictions around the world. If you are in the European Union or other regions with laws governing the collection and use of data that may be different from U.S. law, please note that we will not transfer information, including personal information, to a country and jurisdiction that they do not have the same data protection laws as your jurisdiction.
5. Privacy Shield
Etter self-certifies compliance with the EU-US Privacy Shield at the United States Department of Commerce. Etter complies with the EU Data Protection Directive 95/46 / EC, as established by the European Union regarding the collection, use and storage of personal data from the member countries of the European Union. Etter has certified that it adheres to the requirements of notice, choice, subsequent transfer, security, data integrity, access and application.
6. GDPR
Etter and this site comply with the DPA (Data Protection Act 1998) and are already compliant with the GDPR (General Data Protection Regulation) which comes into force in May 2018.
7. How we protect your information
Etter deals with the protection of your privacy and your data, but we cannot guarantee or guarantee the security of the information you transmit to Etter or guarantee that your information on the Site cannot be consulted, disclosed, altered or destroyed by the violation of any of our industry standard physical, technical or management guarantees. When entering sensitive information (such as personal information) through our contact and registration forms, we encrypt that information. No Internet transmission method or electronic archiving method, however, is 100% secure. Pertanto, non possiamo garantire la sua assoluta sicurezza. If you have questions about security on our site, you can contact us at privacy@etter.it.
8. Compromise of personal information
In the event that personal information is compromised as a security breach, Etter will promptly inform our customers in accordance with applicable law.
9. Access and storage of data, correction, cancellation and deactivation

An individual who is a user of the current or previous site who seeks access or wishes to correct, modify or delete inaccurate data must send his request to privacy@etter.it. If we receive a request under this provision, we will confirm it within seventy-two (72) business hours and will handle it promptly and as required by law.

We will keep the personal data processed on behalf of users of our site for as long as necessary to provide our services and what is necessary to fulfill our legal obligations, resolve disputes and enforce our agreements.

10. Notification procedures
Our policy is to provide notifications, if such notifications are required by law or for marketing or other commercial purposes, by e-mail, written or paper notice, or through the publication of such notices on the Site, as determined by Etter to its only discretion. We reserve the right to determine the form and means of providing notifications to the user, provided that the user can renounce certain means of notification as described in this Policy.
11. Links to other websites

We are not responsible for the practices used by websites or services connected to or from the Site, including the information or content contained therein. Please note that when using a link to switch from the site to another website or service, our policy does not apply to third party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to the rules and policies of those third parties.

Our site includes social media features, such as the Instagram, Google+, Twitter and Facebook sharing buttons. These features can collect your IP address and the page you are visiting on our site and can set a cookie to allow the function to function correctly. Social media features and widgets are hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization that provides them.

12. Changes to our privacy policy

12. Changes to our privacy policy When we change the policy substantially, we will let you know via e-mail and / or an important note on our site, before the change becomes effective and updates the "effective date" at the top of this page.

If you have questions about this policy, about the practices of this site or about your relationships with this site, please contact us at privacy@etter.it.


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